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What To Expect From Your Local Basement Systems Dealer

Basement Systems dealers pride themselves on providing our customers with the best products, practices, and results anywhere in the industry. We're constantly working to improve in all areas, to keep on the cutting edge of new advancements in waterproofing technology.

However, we also appreciate that it's hard to beat old-fashioned customer service, like a human voice on the other end of the phone, polite contractors, and a call back after the job is done to make sure you're satisfied. And we cut no corners for this!

We'd like to take you through the steps of our service to show you why we stand out in the crowd as the best in the business. Take a glance through our process -- and if you'd like to sign up for a free basement waterproofing estimate, please contact us anytime.

A customer service technician scheduling a free waterproofing estimate.

Contacting Your Local Dealer

For more than 20 years, Basement Systems dealers all across Canada and the United States have been dedicated to offering nothing but the best in customer service to each of our customers.

When you contact us for your free waterproofing estimate, you can count on a friendly, trained, experienced representative to answer your call right away -- without having to first navigate through a clumsy automated system.

We'll set an appointment at a time that's right for you, and is based on your schedule. If you're not available during a weekday, many of our experts have also made themselves available during evenings and weekends.

Before visiting your home, our staff will send you a personal profile of the person who will be stopping by. We'll also send you a copy of our full-color book on basement waterproofing. This book is a powerful research tool about your basement problems, as well as which products we use to solve them.


A basement wall covered in our BrightWall® basement wall panels.

Meeting With Your System Specialist

Basement waterproofing is a big job, and you'll probably have many questions about your options. When you meet with our system design specialist, you'll have the opportunity to ask us anything you'd like.

Our certified specialists are knowledgeable, skilled, and well-trained experts in the field. They work in wet basements every day, and they can help you learn which options are the best to transform your basement back into dry, usable space.

You'll be in control of the process as we explain what we can do to waterproof your space. The cost of the completed work will depend on how you customize your solution -- no two jobs are ever the same!

What you will not experience are high-pressure sales tactics or prices that suddenly drop ten to fifty percent over the course of the visit. Our personable, professional representatives know that our products speak for themselves and we work off of a programmed price list.


Installing a basement floor drain.

Installing Your Waterproofing System

One of the big advantages to having a Basement Systems dealer waterproof your space is that we do it all!

Our installation crews can install more than just sump pumps and French drain systems. We can also install products that will insulate your basement, restore damaged drywall, install basement flooring, replace your windows, or duct an Energy Star rated dehumidifier into your finished basement.

Several of our dealers also offer services in basement finishing, radon mitigation, or foundation repair, and we all do crawl space repair and sealing. In most cases, the full installation will be completed in one, perhaps two days.

Most homeowners tell us that they were pleasantly surprised by our installer's skill, speed, flexibility, and good manners. Once completed, your basement or crawl space will be available to use immediately.


A customer service person for our basement waterproofing company.

Your Followup Call From Our Office

Our service to you isn't over the day we complete our installation! Our dealers make it a policy to follow up a few days after your work is completed to make sure that the job was done the way it was proposed, and to your satisfaction.

If you have any feedback to share, or you have an issue you'd like us to help you with, we want to hear about it! And when the time comes to service or upgrade your system, you can rest easy knowing that you've created a business relationship with a stable, established company that's going to be there whenever you need them.

Don't wait to reclaim your basement as dry, usable space! Contact us today to get in touch with the dealer in your neighborhood!

Schedule Your FREE Basement Waterproofing Estimate!

Each Basement Systems dealer offers free, no-obligation estimates to homeowners within their service area. These estimates include an on-site personal inspection from one of our experts, a written cost estimate, and a complimentary copy of our full-color waterproofing book.

Our network of locally owned and operated dealers are located throughout Canada and the United States. To schedule your free basement waterproofing estimates, call or e-mail us today!

Looking for a price? Get a no cost, no obligation free estimate.

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Quality, Innovation, Patents, Awards

Our innovative and forward-thinking approach to designing products has solved wet basement problems that the basement waterproofing and crawl space industry has faced for decades, and our patented sump pump systems are the smartest and most reliable. Plus we listen to our customers and respond accordingly! Basement Systems Inc. has been awarded 24 Patents and 19 Innovation Prizes on waterproofing products we use every day, including a battery back up sump pump system. This approach ensures the best waterproofing systems and solutions available.

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